Return and Refund Policy
Effective Date: August 31, 2019
Thanks for purchasing our products at https://diasporaroots.com operated by Diaspora Roots®.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you received it and undamaged in any way. You are responsible for the cost of return shipping unless it’s due to our error: wrong item, style, size or color.
After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.